Terms of Service

Last updated: April 1, 2025

1. Agreement to Terms

By accessing or using the VialRoute website and services ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

VialRoute provides an online platform that offers (a) a gig board listing medical courier opportunities, and (b) educational training materials related to the medical courier industry. VialRoute is not an employer, staffing agency, or placement service. We do not guarantee employment or income.

3. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use the Service. By using the Service, you represent that you meet these requirements.

4. Account & Membership

Certain features require a paid subscription. By subscribing, you agree to pay the applicable fees as displayed at the time of purchase. You are responsible for maintaining the confidentiality of your account.

5. Cancellation & Refunds

You may cancel your membership at any time through our cancellation page or by emailing support@vialroute.com. Cancellation takes effect at the end of your current billing cycle. No cancellation fees apply.

For our training program, we offer a 60-day money-back guarantee. If you are unsatisfied, contact us for a full refund within 60 days of purchase.

6. No Employment Guarantee

VialRoute is an informational and educational platform. We do not guarantee that you will find employment, earn a specific income, or receive any particular result from using the Service. Earnings and results vary based on individual effort, location, and market conditions.

7. User Conduct

You agree not to misuse the Service, including but not limited to: copying or redistributing content, using the platform for unlawful purposes, or attempting to gain unauthorized access to our systems.

8. Intellectual Property

All content on the Service, including training materials, text, graphics, and software, is the property of VialRoute LLC and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, VialRoute LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

11. Contact

If you have questions about these Terms, contact us at support@vialroute.com or visit our contact page.